Last updated: 27/03/2026
This Privacy Policy describes how ismili (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of personal information:
a. Information You Provide
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party providers)
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited and browsing behavior
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you (order updates and support)
- Improve our website and customer experience
- Prevent fraud and enhance security
- Comply with legal obligations
3. Sharing Your Information
We may share your personal information with trusted third parties, including:
- Prestashop to operate our store
- PayPal to process payments securely
- Shipping carriers and logistics partners to deliver your orders
- Suppliers to fulfill and ship products directly to you
- Google Analytics to understand website usage and performance
- Advertising platforms (such as Meta Ads, Google Ads) for marketing and remarketing
We only share the minimum information necessary for these purposes.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep you logged in and remember your preferences
- Analyze traffic and usage patterns
- Deliver personalized advertisements
You will be presented with a "cookie consent banner" when visiting our site, allowing you to accept or manage your preferences.
You can also control cookies through your browser settings.
5. Do Not Sell or Share My Personal Information (California Residents)
If you are a California resident, you have rights under the "California Consumer Privacy Act (CCPA/CPRA)", including:
- The right to know what personal information we collect and how we use it
- The right to request deletion of your personal information
- The right to opt out of the "sale or sharing" of your personal information
We do not sell personal information in the traditional sense. However, some data sharing (such as with advertising platforms) may be considered “sharing” under California law.
To exercise your rights, including opting out, please contact us
6. Your Privacy Rights (U.S.)
Depending on your state, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Opt out of certain data uses
To exercise your rights, including opting out, please contact us
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill orders
- Meet legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is completely secure.
9. Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of those third parties.
10. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date.
12. Contact Us
If you have questions about this Privacy Policy or your personal data, please contact us